<div dir="ltr">Hi all,<div>While using 3.1.5 version i had this error starting up the broker, has anyone come across an error of the sort?</div><div>thanks in advance</div><div><br></div><div><div>log:</div><div>=INFO REPORT==== 17-Sep-2013::05:23:59 ===</div>

<div>Error description:</div><div>   {could_not_start,os_mon,</div><div>       {{shutdown,{failed_to_start_child,os_mon_sysinfo,{port_error,timeout}}},</div><div>        {os_mon,start,[normal,[]]}}}</div><div><br></div><div>

Log files (may contain more information):</div><div>   C:/ProgramData/Altitude/Altitude uCI 8.1/Altitude Assisted Server/easy/Logs//easy_rmq.log</div><div>   C:/ProgramData/Altitude/Altitude uCI 8.1/Altitude Assisted Server/easy/Logs//easy_rmq-sasl.log</div>

<div><br></div></div><div>sasl log:</div><div><div><br></div><div>=CRASH REPORT==== 17-Sep-2013::05:23:59 ===</div><div>  crasher:</div><div>    initial call: os_mon_sysinfo:init/1</div><div>    pid: &lt;0.137.0&gt;</div>

<div>    registered_name: []</div><div>    exception exit: {port_error,timeout}</div><div>      in function  gen_server:init_it/6 (gen_server.erl, line 328)</div><div>    ancestors: [os_mon_sup,&lt;0.135.0&gt;]</div><div>

    messages: []</div><div>    links: [&lt;0.136.0&gt;,#Port&lt;0.6292&gt;]</div><div>    dictionary: []</div><div>    trap_exit: true</div><div>    status: running</div><div>    heap_size: 1598</div><div>    stack_size: 27</div>

<div>    reductions: 752</div><div>  neighbours:</div><div><br></div><div>=SUPERVISOR REPORT==== 17-Sep-2013::05:23:59 ===</div><div>     Supervisor: {local,os_mon_sup}</div><div>     Context:    start_error</div><div>     Reason:     {port_error,timeout}</div>

<div>     Offender:   [{pid,undefined},</div><div>                  {name,os_mon_sysinfo},</div><div>                  {mfargs,{os_mon_sysinfo,start_link,[]}},</div><div>                  {restart_type,permanent},</div><div>

                  {shutdown,2000},</div><div>                  {child_type,worker}]</div><div><br></div><div><br></div><div>=CRASH REPORT==== 17-Sep-2013::05:23:59 ===</div><div>  crasher:</div><div>    initial call: application_master:init/4</div>

<div>    pid: &lt;0.134.0&gt;</div><div>    registered_name: []</div><div>    exception exit: {{shutdown,</div><div>                         {failed_to_start_child,os_mon_sysinfo,</div><div>                             {port_error,timeout}}},</div>

<div>                     {os_mon,start,[normal,[]]}}</div><div>      in function  application_master:init/4 (application_master.erl, line 138)</div><div>    ancestors: [&lt;0.133.0&gt;]</div><div>    messages: [{&#39;EXIT&#39;,&lt;0.135.0&gt;,normal}]</div>

<div>    links: [&lt;0.133.0&gt;,&lt;0.7.0&gt;]</div><div>    dictionary: []</div><div>    trap_exit: true</div><div>    status: running</div><div>    heap_size: 376</div><div>    stack_size: 27</div><div>    reductions: 116</div>

<div>  neighbours:</div></div><div><br></div></div>