<div dir="ltr">Thanks Simon for your response! <div style>The SASL log has:</div><div style><div><font size="1">=CRASH REPORT==== 17-May-2013::14:00:06 ===</font></div><div><font size="1">  crasher:</font></div><div><font size="1">    initial call: gen:init_it/6</font></div>
<div><font size="1">    pid: &lt;0.213.0&gt;</font></div><div><font size="1">    registered_name: []</font></div><div><font size="1">    exception exit: {{badmatch,{error,eacces}},</font></div><div><font size="1">                     [{rabbit_msg_store,safe_file_delete,3,[]},</font></div>
<div><font size="1">                      {rabbit_msg_store_gc,&#39;-attempt_action/3-fun-0-&#39;,1,[]},</font></div><div><font size="1">                      {lists,&#39;-filter/2-lc$^0/1-0-&#39;,2,</font></div><div><font size="1">                             [{file,&quot;lists.erl&quot;},{line,1220}]},</font></div>
<div><font size="1">                      {rabbit_msg_store_gc,attempt_action,3,[]},</font></div><div><font size="1">                      {rabbit_msg_store_gc,handle_cast,2,[]},</font></div><div><font size="1">                      {gen_server2,handle_msg,2,[]},</font></div>
<div><font size="1">                      {proc_lib,wake_up,3,</font></div><div><font size="1">                                [{file,&quot;proc_lib.erl&quot;},{line,237}]}]}</font></div><div><font size="1">      in function  gen_server2:terminate/3 </font></div>
<div><font size="1">    ancestors: [msg_store_persistent,rabbit_sup,&lt;0.159.0&gt;]</font></div><div><font size="1">    messages: []</font></div><div><font size="1">    links: [&lt;0.208.0&gt;]</font></div><div><font size="1">    dictionary: [{fhc_age_tree,{0,nil}}]</font></div>
<div><font size="1">    trap_exit: false</font></div><div><font size="1">    status: running</font></div><div><font size="1">    heap_size: 17711</font></div><div><font size="1">    stack_size: 24</font></div><div><font size="1">    reductions: 1150712551</font></div>
<div><font size="1">  neighbours:</font></div><div><br></div><div style>Does badmatch mean anything to you?</div></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, May 20, 2013 at 5:08 AM, Simon MacMullen <span dir="ltr">&lt;<a href="mailto:simon@rabbitmq.com" target="_blank">simon@rabbitmq.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Unfortunately the erl_crash.dump rarely contains anything very useful. Log files from the time of the crash are more likely to give us some clue what happened.<br>

<br>
Cheers, Simon<div><div class="h5"><br>
<br>
On 17/05/13 20:29, Dave Gorman wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">
I had a vendor&#39;s rabbitmq instance just crash on me, wondering if I<br>
could get some help understanding why from the experts...<br>
<br>
Windows 2008 with Rabbit 2.8.1 I got a crash dump had:<br>
Slogan: Kernel pid terminated (application_controller)<br>
({application_terminated,<u></u>rabbit,shutdown})<br>
System version: Erlang R15B01 (erts-5.9.1) [64-bit] [smp:4:4]<br>
[async-threads:30]<br>
...<br>
=proc:&lt;0.3.0&gt;<br>
State: Waiting<br>
Name: erl_prim_loader<br>
Spawned as: erlang:apply/2<br>
Spawned by: &lt;0.2.0&gt;<br>
Started: Sat Apr 06 12:32:28 2013<br>
Message queue length: 0<br>
Number of heap fragments: 0<br>
Heap fragment data: 0<br>
Link list: [&lt;0.0.0&gt;, #Port&lt;0.1&gt;]<br>
Reductions: 1385542<br>
Stack+heap: 6765<br>
OldHeap: 17711<br>
Heap unused: 1985<br>
OldHeap unused: 10676<br>
Program counter: 0x0000000000fd2d20 (erl_prim_loader:loop/3 + 176)<br>
CP: 0x0000000000000000 (invalid)<br>
arity = 0<br>
=proc:&lt;0.6.0&gt;<br>
State: Waiting<br>
Name: error_logger<br>
Spawned as: proc_lib:init_p/5<br>
Spawned by: &lt;0.2.0&gt;<br>
Started: Sat Apr 06 12:32:28 2013<br>
Message queue length: 0<br>
Number of heap fragments: 0<br>
Heap fragment data: 0<br>
Link list: [&lt;0.0.0&gt;]<br>
Reductions: 667825443<br>
Stack+heap: 6419485<br>
OldHeap: 47828850<br>
Heap unused: 2612692<br>
OldHeap unused: 35671810<br>
Program counter: 0x0000000004ddeb00 (gen_event:fetch_msg/5 + 72)<br>
CP: 0x0000000000000000 (invalid)<br>
arity = 0<br>
...<br>
2EFD1C8:lI110|N<br>
7619550:t9:A5:state,A5:efile,<u></u>N,A4:none,p&lt;0.1&gt;,A8:infinity,<u></u>A9:undefined,A4:true,H2EF92E0<br>
2EF92E0:t4:AA:prim_state,A5:<u></u>false,A9:undefined,A9:<u></u>undefined<br>
=proc_dictionary:&lt;0.6.0&gt;<br>
H52180A50<br>
H51D06CD0<br>
H51D00578<br>
H51D00590<br>
=proc_stack:&lt;0.6.0&gt;<br>
0x00000000123ca118:SReturn addr 0x4DF35D8 (proc_lib:init_p_do_apply/3 + 56)<br>
y0:A5:false<br>
y1:N<br>
y2:H10FDB290<br>
y3:AC:error_logger<br>
y4:P&lt;0.2.0&gt;<br>
0x00000000123ca148:SReturn addr 0xF4814688 (&lt;terminate process normally&gt;)<br>
y0:SCatch 0x4DF35F8 (proc_lib:init_p_do_apply/3 + 88)<br>
=proc_heap:&lt;0.6.0&gt;<br>
10FDB290:lH10FDB138|H10FDB268<br>
10FDB138:t5:A7:handler,A19:<u></u>rabbit_sasl_report_file_h,A5:<u></u>false,H10FD8688,A5:false<br>
10FD8688:t3:P&lt;0.36.0&gt;,<u></u>H51D00A70,A5:error<br>
<br>
Any advice?<br>
<br>
thanks!<br>
Dave<br>
<br>
<br></div></div>
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<br><span class="HOEnZb"><font color="#888888">
</font></span></blockquote><span class="HOEnZb"><font color="#888888">
<br>
<br>
-- <br>
Simon MacMullen<br>
RabbitMQ, Pivotal<br>
</font></span></blockquote></div><br></div>