[rabbitmq-discuss] Error message when setting up RabbitMQ in Windows

Fri Dec 6 12:39:50 GMT 2013

Hi!

We have asked a customer to install RabbitMQ on their computers, and we have no remote access possibility, so this is a bit tricky... When they run one of the following commands (I don't know which, it's a batch file), they get an error message:

Commands:
call rabbitmq-service install
call rabbitmq-plugins.bat enable rabbitmq_management

Output:
           RabbitMQ service is already present - only updating service parameters
            {error_logger,{{2013,12,4},{17,37,37}},"Error when reading c:/Windows/.erlang.cookie: eacces",[]}
            {error_logger,{{2013,12,4},{17,37,37}},crash_report,[[{initial_call,{auth,init,['Argument__1']}},{pid,<0.19.0>},{registered_name,[]},{error_info,{exit,{"Error when reading c:/Windows/.erlang.cookie: eacces",[{auth,init_cookie,0,[{file,"auth.erl"},{line,285}]},{auth,init,1,[{file,"auth.erl"},{line,139}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,304}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,239}]}]},[{gen_server,init_it,6,[{file,"gen_server.erl"},{line,328}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,239}]}]}},{ancestors,[net_sup,kernel_sup,<0.10.0>]},{messages,[]},{links,[<0.17.0>]},{dictionary,[]},{trap_exit,true},{status,running},{heap_size,987},{stack_size,27},{reductions,646}],[]]}
            {error_logger,{{2013,12,4},{17,37,37}},supervisor_report,[{supervisor,{local,net_sup}},{errorContext,start_error},{reason,{"Error when reading c:/Windows/.erlang.cookie: eacces",[{auth,init_cookie,0,[{file,"auth.erl"},{line,285}]},{auth,init,1,[{file,"auth.erl"},{line,139}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,304}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,239}]}]}},{offender,[{pid,undefined},{name,auth},{mfargs,{auth,start_link,[]}},{restart_type,permanent},{shutdown,2000},{child_type,worker}]}]}
            {error_logger,{{2013,12,4},{17,37,37}},supervisor_report,[{supervisor,{local,kernel_sup}},{errorContext,start_error},{reason,{shutdown,{failed_to_start_child,auth,{"Error when reading c:/Windows/.erlang.cookie: eacces",[{auth,init_cookie,0,[{file,"auth.erl"},{line,285}]},{auth,init,1,[{file,"auth.erl"},{line,139}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,304}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,239}]}]}}}},{offender,[{pid,undefined},{name,net_sup},{mfargs,{erl_distribution,start_link,[]}},{restart_type,permanent},{shutdown,infinity},{child_type,supervisor}]}]}
            {error_logger,{{2013,12,4},{17,37,37}},crash_report,[[{initial_call,{application_master,init,['Argument__1','Argument__2','Argument__3','Argument__4']}},{pid,<0.9.0>},{registered_name,[]},{error_info,{exit,{{shutdown,{failed_to_start_child,net_sup,{shutdown,{failed_to_start_child,auth,{"Error when reading c:/Windows/.erlang.cookie: eacces",[{auth,init_cookie,0,[{file,"auth.erl"},{line,285}]},{auth,init,1,[{file,"auth.erl"},{line,139}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,304}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,239}]}]}}}}},{kernel,start,[normal,[]]}},[{application_master,init,4,[{file,"application_master.erl"},{line,133}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,239}]}]}},{ancestors,[<0.8.0>]},{messages,[{'EXIT',<0.10.0>,normal}]},{links,[<0.8.0>,<0.7.0>]},{dictionary,[]},{trap_exit,true},{status,running},{heap_size,610},{stack_size,27},{reductions,149}],[]]}
            {error_logger,{{2013,12,4},{17,37,37}},std_info,[{application,kernel},{exited,{{shutdown,{failed_to_start_child,net_sup,{shutdown,{failed_to_start_child,auth,{"Error when reading c:/Windows/.erlang.cookie: eacces",[{auth,init_cookie,0,[{file,"auth.erl"},{line,285}]},{auth,init,1,[{file,"auth.erl"},{line,139}]},{gen_server,init_it,6,[{file,"gen_server.erl"},{line,304}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,239}]}]}}}}},{kernel,start,[normal,[]]}}},{type,permanent}]}
            {"Kernel pid terminated",application_controller,"{application_start_failure,kernel,{{shutdown,{failed_to_start_child,net_sup,{shutdown,{failed_to_start_child,auth,{\"Error when reading c:/Windows/.erlang.cookie: eacces\",[{auth,init_cookie,0,[{file,\"auth.erl\"},{line,285}]},{auth,init,1,[{file,\"auth.erl\"},{line,139}]},{gen_server,init_it,6,[{file,\"gen_server.erl\"},{line,304}]},{proc_lib,init_p_do_apply,3,[{file,\"proc_lib.erl\"},{line,239}]}]}}}}},{kernel,start,[normal,[]]}}}"}

            Crash dump was written to: erl_crash.dump
            Kernel pid terminated (application_controller) ({application_start_failure,kernel,{{shutdown,{failed_to_start_child,net_sup,{shutdown,{failed_to_start_child,auth,{"Error when reading c:/Windows/.erl

Is this a permissions problem with .erlang.cookie? What permissions should it have in Windows?

Best regards,

David A. Sjøen
Senior Engineer (Software Development)

Westcon Power & Automation AS
NO-4262 Avaldsnes
Norway
Office: +47 47 46 80 00
Mobile: +47 920 10 580
http://www.westcon.no/